Terms & Conditions

By making a purchase from WoozieJu.com, you are agreeing to all the Terms & Conditions below:

Privacy:
Please take a read through the Privacy Policy before purchase.

Returns Policy:
Unfortunately I am unable to accept returns. However, if there is any issue with a product I would ask that you contact me via email to discuss the available options.

Payment:
Your payment is to be made at the time your order is placed online. Upon completion of your order (via the final stage of the checkout procedure) you will be asked to pay via PayPal. You do not need a PayPal account to make a payment - you can check out using popular payment cards such as Visa, MasterCard, etc. Your order will be sent out on the next working day (Monday to Friday) after the payment is complete.

Orders paid for with an e-cheques will not be posted until the e-cheque is cleared and the payment is complete.

Products:
Woozie Ju offers a wide range of Polymer Clay & Resin Charms, Pens & Jewellery as well as other mixed-media items.

Problems:
In the very unlikely event of a problem, any problems are to be dealt with via email please directly with me. Any problems expressed over any of the social media platforms, will not be dealt with there. I will ask you to email me to resolve the problem and it is then up to you to do so.

Your order:
Please make sure your correct address is given. If you have sent me the wrong address and not notified me about it IMMEDIATELY and I have have sent out your order, a replacement will not be sent nor will a refund be issued. It is up to you as the customer to provide us with the correct address when ordering.

The only circumstances where your order will be sent out again, is if the order has been returned to me by Royal Mail, and if you are willing to pay a further postage fee for it to be sent out again. I cannot be held responsible for buyer's mistakes.

All customs charges are the responsibility of the buyer so please check your country's requirements before purchase.

All items sold, are advised for people aged 10 or over, due to small parts that could become a choking hazard.

Woozie Ju the brand, www.WoozieJu.com or any associated person will not be held responsible for any problems that may occur from the use of our products. Our items contain small parts which may constitute a choking hazard and these must be kept away from children. As the customer you have full responsibility for keeping the products safely out of the reach of children.

Content:
All content posted on www.WoozieJu.com and across the Woozie Ju social media platforms (including but not limited to forums and blogs) is Copyright © is not to be used without permission. If you would like to use some photos for a blogpost etc. Please contact me first via email or via the contact page on the website.